Microsoft AI Updates: May 27, 2026

1. Copilot Studio makes computer-using agents generally available, redesigns workflows, and ships real-time voice agents

Microsoft. Microsoft moved computer-using agents to general availability in Copilot Studio, letting builders automate UI-driven flows on websites and desktop applications where no API exists. A redesigned workflows experience introduces agent nodes on a unified canvas that blends deterministic orchestration with adaptive AI execution. Work IQ extensibility now ships with REST APIs, CLI support, and remote Model Context Protocol servers for cross-system integration. Real-time voice agents also hit general availability in North America via Dynamics 365 Contact Center, preserving caller identity and context across handoffs between AI and human agents. Source